Hello,
My app “DeepTone” has been fully approved and is marked as Ready for Distribution in App Store Connect. However, the app is not available in EU countries due to Digital Services Act (DSA) compliance still showing “In Review”.
details:
- DSA verification was submitted and confirmed as completed by Apple Developer Support (case ID available).
- App Review has already approved the app.
- The app is currently live in non-EU regions but blocked in the EU.
- App Store Connect still shows:
- Digital Services Act (DSA) compliance – In Review
- Encryption Self-Declaration (France) – In Review
This appears to be a backend compliance status issue rather than an app review issue.
Has anyone experienced a similar situation where DSA compliance remained “In Review” after approval? Is there a known escalation path or expected resolution timeframe for this?
Thank you for any guidance.