Tablet is set to false in the code. Device family only says iPhone in the metadata. I was not required to upload iPad photos. Yet, I keep getting rejected because of how it performs on iPad.. Can someone please help me if you have a moment
This is the only rejection reason
This is so disheartening that I am not being heard
You can run an iPhone app on an iPad.
Are you able to deploy the app to an iPad Simulator via Xcode?
If so, what does the app look like on the iPad? Are there any glaring issues?
This is what the App Review Team are likely seeing.
Give it a go and see if you actually to fix anything.
Hi thank you for commenting!! @darkpaw
I am sure they are seeing the issues on iPad for sure because it was not designed for iPad. I am not negating that. I am just saying I don't want to offer it for iPad right now. (I want to see the iPhone app do well before I decide if it is worth adjusting every little thing for iPad.)
You have a choice, right? I chose just iPhone right now. As I said, even App Store Connect indicates that it is just for iPhone. But for some reason, the reviewers were not being passed along that info. Before I was using the message thread to communicate (seemed like it was not getting read). Now I put it in the note box. I am hoping it is finally read.
I don't have Xcode. I use Linux + Expo
Whether you like it or not, that's not how they review your app. Whether it's only for iPhone or not, they will use an iPad to see how it works.
You have a choice, right?
No, you literally don't. Every iPhone app is expected to work on an iPad. It doesn't have to be written as an iPad app, i.e. it doesn't have to take up the full screen and have all the same navigation stacks, tabs and layout as an iPad app does, but the app must function on an iPad.
App Store Connect shows it is an iPhone app, yes, but that just means it is listed in the App Store for iPhones. If someone downloads it on their iPhone it will also become available on their iPad, too, so it must work on their iPad as well.
As I said, run it on an iPad and see if the app works properly. If it doesn't, then you have to fix it. The App Review Team are literally telling you that they are rejecting it because it doesn't function properly on an iPad.
Your app must work on an iPad, so make it work on an iPad. Just run it on an iPad and see what needs fixing. It might be a really simple thing to fix.
