Dear Apple Review Team,
I am writing to urgently follow up regarding our pending account termination and appeal, as we have not received any response despite multiple attempts to contact your team.
For reference, our timeline is as follows:
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January 31, 2026: Received Pending Termination Notice
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January 31, 2026: Submitted appeal and corrective update
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February 7, 2026: Responded to DPLA compliance notice
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February 12, 2026: Submitted follow-up via Review Board
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February 23, 2026: Submitted additional summary follow-up via Review Board and Contact Us
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February 23, 2026: Contacted Apple Support by phone for status inquiry
We have fully addressed all identified compliance issues and submitted all requested verification documentation, including government-issued identification, proof of address, and relevant licensing documentation.
As of today, our corrective update remains marked as “In Review,” and we have not received any acknowledgment or update from your team. With the February 28 deadline imminent, the lack of communication is extremely concerning.
We respectfully request:
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Confirmation that our appeal and corrective submission are actively under review
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Clarification on whether any additional information is required from us
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An estimated timeframe for a decision
We are fully committed to complying with Apple’s policies and guidelines and have made every effort to respond promptly and thoroughly. We would greatly appreciate your urgent attention to this matter.
Thank you for your time and assistance. We look forward to your prompt response.
Sincerely,
Tien Nguyen