Hello,
I am experiencing a persistent TestFlight installation issue affecting multiple unrelated apps under the same Apple Developer account.
For all affected apps:
- Builds upload successfully to App Store Connect
- Processing completes normally
- Builds appear in TestFlight
- Internal and external testing can be enabled
- Public links generate correctly
However, when attempting to install the app via TestFlight, the installation fails with the error:
“The requested app is not available or doesn’t exist.”
This occurs:
- For internal testers
- For external testers
- Across different Apple IDs
- Across different devices
- With newly created apps
- After incrementing build numbers
- After re-uploading builds
- After signing out/in of TestFlight
- After regenerating provisioning profiles
- After creating entirely new app entries
The issue currently affects:
• TubeChat AI – Apple ID 6752591427
• Vibex – Apple ID 6756860663
• vigilAI – Apple ID 6757738356
Since multiple unrelated apps are impacted in the same way, this appears to be an account-level or App Store Connect backend issue rather than a code signing or project configuration problem.
Has anyone encountered a similar situation where TestFlight distribution fails across all apps within a developer account?
Any guidance would be greatly appreciated.