Hello, I submitted a Family Controls (Distribution) entitlement request on February 25, 2026 for my prayer/productivity app that uses the Screen Time API to block distracting apps. I also submitted requests for two extensions on March 6, 2026:
com.prayfirst.prayFirst.ShieldAction com.prayfirst.prayFirst.ShieldConfiguration
All three requests still show "Submitted" status in the Certificates, Identifiers & Profiles portal with no progress. I contacted Apple Developer Support (Case #102839422791), and they mentioned I should have received a "follow-up number" after submission — but I never received one. This entitlement is the only blocker preventing me from building and distributing my app. Could a DTS engineer please assist or escalate this? Team ID: BH752TBX9L Thank you.