App Update Visible on App Store but Not Auto-Updating on User Devices

Hi everyone,

I recently released a new version of my app on the App Store and the update is visible to users, but it is not auto-updating on their devices even when they have automatic updates enabled in their App Store app settings.

What I have verified so far:

  • The update is live and visible on the App Store
  • The version number and build number are correctly incremented
  • The app has been fully approved and released
  • Tested on multiple devices with auto-update turned ON
  • Waited more than 48 hours after release

Users can only get the new version by manually going to the App Store and tapping Update. This includes important bug fixes so I want to ensure users are on the latest version.

Has anyone else faced this recently? Could this be a server-side propagation delay or something I may have missed?

Any guidance would be greatly appreciated!

App Update Visible on App Store but Not Auto-Updating on User Devices
 
 
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