Hello everyone, I’m running into a situation in App Store Connect that appears to be a backend lock related to an approved version, and I’m looking for confirmation or similar experiences.
Context: App had version 1.2.6 Version progressed to Pending Developer Release Before releasing to users, I chose Developer Reject I then edited the version number (to 1.2.7)
Current State / Issue: After this, App Store Connect is effectively blocked:
❌ Cannot associate any builds to the version
❌ Uploading a build with the same version and higher build number does not help
❌ Cannot create a fresh version (no “+ Version” button is visible)
❌ App Store Connect API returns: ENTITY_ERROR.RELATIONSHIP.INVALID
❌ Remove Version / Delete Version is not available
Even attempting brand‑new version numbers does not work. It looks like App Store Connect still considers the previously approved Pending Developer Release version to be active and locked internally. What I understand so far From my understanding:
Once a version reaches Pending Developer Release, the appStoreVersion record becomes finalized Editing the version number does not truly create a new version Developer rejection does not unlock the version–build relationship Only one approved / pending version is allowed per app
This seems to leave the app in a state where no new versions can be created without backend intervention. Question Can anyone confirm:
That once a version reaches Pending Developer Release, it can only be reset or removed by App Store Connect Support, and That there is no self‑service workaround (UI, API, CI, or Transporter) to recover from this state?
If anyone has gone through this and successfully had Apple reset the appStoreVersion record, I’d appreciate confirmation or tips on getting it routed correctly.
Thanks in advance.