Program enrollment issue, no response from support

Developer Tools & Services Apple Developer Program Developer Program

Oleksandr1993 OP

Created Apr ’26

Replies 27

Boosts 11

Views 2.4k

Participants 23

Hi everyone,

I’m running into a frustrating issue with the Apple Developer Program and would really appreciate any advice.

I was charged $99 USD for the membership and received the confirmation email saying it would be processed within 2 business days. However, I still don’t have access to the membership, and nothing has been activated on my account.

What makes it worse — I’ve already tried contacting Apple support multiple times via email, but I haven’t received any response at all.

So right now I’m stuck: payment went through, but no membership and no support response.

Has anyone faced this before?

Did your membership eventually activate on its own?
Is there any way to actually reach Apple support (chat, phone, anything that works)?
Should I escalate this somehow or request a refund through my bank?

Any advice would really help — I feel like I’m just shouting into the void at this point.

Thanks 🙏

Answered by chaaru in 883230022

i am facing same issue, its been 3 days still no reponse

waynediam OP

I'm experiencing the same issue; I've been waiting for over a month and my developer account still reflects as pending.

Really disappointed in the Apple Developer team's lack of support.

Does anybody know how we can escalate to a manager to assist?

waynediam OP

Now almost 10 days for this support ticket # 102979752391. I received an email requesting some information, and now again nothing.

Please, can this support ticket be escalated to a manager to resolve