Hello everyone,
I’m facing an issue with my app "FindUWay" (iOS), and I’m trying to understand if this is related to EU Digital Services Act (DSA) compliance.
Current situation:
- App is approved and published on the App Store
- All agreements, tax forms (including W-8BEN), and banking info are completed and active
- App is set to be available in 175 countries, including Malta
Issue: The app is NOT available in Malta and shows "App Not Available" on multiple iPhones and Apple IDs.
Important detail: In App Store Connect, the only pending item is:
- Digital Services Act (DSA) compliance → Status: "In Review" since April 5th
What I’ve observed:
- The app works and appears normally in some regions
- In Malta (EU), it does not open or install properly
- This seems to affect multiple devices (including iPhone 17 Pro Max)
Questions:
- Is DSA compliance review blocking app availability in EU countries?
- Is it expected for the app to be unavailable while DSA is still "In Review"?
- Is there anything else I need to configure or submit?
- Has anyone experienced delays with DSA review recently?
This is impacting my app launch, so any help or insight would be greatly appreciated.
Thank you!