Hello,
I'm looking for guidance on a submission that appears to be awaiting re-review following my response to a "2.1 Information Needed" message.
App: Markets: Global Trading 24/7
App ID: 6756673679
Version: 1.0.6
Timeline (all times ET):
- Apr 17, 10:45 AM: Submission entered "Waiting for Review"
- Apr 17, 9:25 PM: Moved to "In Review"
- Apr 17, 10:14 PM: Received "2.1 Information Needed" message regarding the OTP demo account flow
- Apr 17, 10:45 PM: Replied in Resolution Center clarifying the OTP behavior
- Apr 20, 9:10PM: Still awaiting response, and in "Waiting for Review" status
The App Review FAQ notes that messages in Resolution Center are generally responded to within 24 hours. My reply has now been pending for approximately 3 full days, so I wanted to check in here in case it would be helpful to surface this.
Our prior two updates to our published app were approved quickly, and the 2.1 message concerned the demo account OTP flow, which I responded to in detail in Resolution Center. If anyone from App Review is able to take a look, I would very much appreciate it. Happy to provide any additional information that would help.
Thank you,
Chuck Bradford
Dexari Inc.