Our app (id 1611398578) has been stuck "In Review" in App Store Connect for 15 days, after being approved quickly by App Review.
We contacted Apple Support multiple times through email and phone, but we did not receive any response.
Today we tried re-submitting a new version hoping it will trigger a system reset and fix the issue. The submission for iOS was approved very fast by App Review, but it is again stuck "In Review".
PLEASE APPLE HELP US GET THIS ISSUE RESOLVED!
We contacted Apple Support multiple times through email and phone, but we did not receive any response.
Today we tried re-submitting a new version hoping it will trigger a system reset and fix the issue. The submission for iOS was approved very fast by App Review, but it is again stuck "In Review".
Pardon me for my saying it, but it seems to me that there is something common among those people who have been waiting for days, if not weeks or months, for their turn. They contact the company multiple times just over a single submission. They voluntarily reject the app and go back to the end of the queue in order to resubmit it. They also request an expedite review. Somebody wrote two weeks ago that he or she had their software submission rejected 40 times. That's why the apple company has been lately overwhelmed by the bulk of support requests.
I seldom contact the apple company. I never bother to call them up. I have never submitted an expedited request in 15 years. I just sit and wait quietly for my turn. Is that why I had my latest iOS app reviewed and approved in a matter of a day or two?
I don't think I have ever been turned down more than 5 times over a single submission.
