No Response for Family Controls Distribution Entitlement Request for 2 Weeks

Hello,

I have submitted multiple requests for the Family Controls Distribution Entitlement through this form:

https://developer.apple.com/contact/request/family-controls-distribution

After submitting my requests, I waited for about 1 week but did not receive any response.

Since I heard nothing, I contacted Apple Developer Support by email. After that, I finally received a response from an advisor asking for additional information, including my follow-up number.

I replied with all the requested information immediately, but it has now been 5 more days and I still have not received any further response.

In total, I have been waiting for about 2 weeks for this entitlement request.

My app is a Screen Time control / digital wellbeing application that helps users reduce screen time through exercise-based challenges and healthy habits.

My app uses the FamilyControls, ManagedSettings, and DeviceActivity frameworks and requires the Distribution Entitlement for App Store release.

Here are my details:

  • Case Number: 102866460896
  • Request Type: Family Controls Distribution Entitlement

I understand the team may be busy, but I would appreciate any help checking the status of my request or escalating it if possible.

Thank you very much.

@ismail_birak

We are working on the backlog. Thank you for your patience.

No Response for Family Controls Distribution Entitlement Request for 2 Weeks
 
 
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