I submitted an app update for review yesterday and got rejected on the same second the app went to "In Review":
In Review: Date: Mon, 4 May 2026 23:19:24 +0000 (GMT) From: App Store Connect
App Crash Rejection email: Date: Mon, 4 May 2026 23:19:24 +0000 (GMT) From: App Store Connect
No crash log, no device information. 20 TestFlight testers with no crashes and we tested on a range of devices and iOS versions as well.
I replied to the review asking for the crash log and device information. But was it a custom to have the crash log and device information attached to the crash rejections? The first one for us, so we are not sure.
We are re-testing and fixing speculatively the risk points. But same second In Review > Rejection with crash reason with no crash log and no device information, looks very strange to us.
