We’re unable to add external testing groups to our new builds for our app, Nox AI Wingman (https://apps.apple.com/in/app/nox-ai-wingman/id6753078092), because we keep facing a persistent, unexplained error.
Some details:
3 calls + email updates with the team so far, we received no explanation other than directions to wait 48 hours and try again. We’re still unable to submit builds, with no word of any escalation or explanation for where the problem’s coming from.
All agreements are signed, the build says “Ready to Submit”, all privacy related and other necessary fields have been filled out properly
Browser Console shows the following error on submission:
"errors" : [ { "id" : "112b2d19-6105-45c3-b941-3217d905fafc", "status" : "400", "code" : "PARAMETER_ERROR.REQUIRED", "title" : "A required parameter was not provided", "detail" : "The parameter 'filter[build]' is required but was not provided", "source" : { "parameter" : "filter[build]" } } ] }
Direct beta review submission gives us the following API error from apple: { "code": "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title": "Beta contract is missing for the app.", "detail": "Beta Contract is missing." }
We're helpless. Dev support has no idea what's causing this or how we can prevent this in the future even if they do fix it.
We’re in the middle of a crucial launch week, and cannot afford 48 hour windows with no response or communication. Any help at all would be clutch.