Hi everyone, I'm hoping to hear from developers who have submitted Live Caller ID Lookup entitlement requests, especially anyone successfully onboarded after the PIR architecture became required. My own request (ID 2C4HJDWYJ6, submitted March 23, 2026) has been under review for 85 days. Apple Developer Support confirmed on May 8 that it's "in the pipeline to be onboarded" but I haven't received a concrete timeline. Infrastructure is fully deployed and verified per Apple's PIR documentation:
- OHTTP Gateway: https://gateway.zinfo.ge
- PIR Service: https://service.zinfo.ge (Apple's Swift PIR Service)
- Token Issuer: https://issuer.zinfo.ge
- DNS TXT record correctly configured
- HTTP/2, TLS, Protocol Buffers wire format
- Production database loaded
Questions for the community:
- For developers already onboarded, how long did your review take from final submission to approval?
- Did the Live Caller ID Lookup capability appear automatically in Certificates, Identifiers & Profiles after approval, or was there an additional step?
- Is there an Apple engineering contact who handles PIR onboarding questions directly, separate from Developer Support?
Any guidance from those who have been through this process, or from Apple DevRel, would be appreciated. Thanks, Levan