Dear App Review Team,
We are ShopBack mobile team. We submitted v6.12.0 on May 21 and it's been in "Waiting for Review" fo 4+ days. This is our second consecutive blocked release as v6.11.0 was rejected May 14 and never completed review, so our iOS users haven't received an update in 11 days. Here's what's sitting in this v6.12.0 build that's directly hurting users right now:
- Users who've had cashback claims rejected have no idea why. This release finally shows them the rejection reason. It's a financial app and our users deserve to know why their money wasn't credited.
- Users are hitting an intermittent crash during login due to a main-thread issue. This build fixes it.
- Users across 8 markets can't withdraw their cashback to airline miles. The feature is built and ready, just blocked.
We've resolved all issues from the v6.11.0 rejection and are confident this submission is fully compliant. We're available to address any concerns immediately. Thank you for your time.
Bundle ID: com.shopback.ShopBack | Apple ID: 1086505626 | Version: 6.12.0 (6120004)
ShopBack Mobile Team