Hello Apple Developer Support,
I am requesting maximum escalation for this case.
My paid Apple Developer Program account has been unusable for Developer ID notarization for more than two weeks. This blocks macOS distribution entirely, despite the fact that the membership is active and all visible account requirements appear to be completed.
Team ID: GRP4HM9M63
Apple Developer Program: Active
Account status already checked:
- Apple Developer Program membership is active
- Apple Developer Program License Agreement is accepted
- Apple Developer Agreement is accepted
- Free Apps Agreement is active
- W-8BEN tax form is active
- Developer ID Application certificate exists and is active
- The applications are signed with Developer ID Application
- Hardened Runtime is enabled
- Local codesign verification passes
Despite this, notarization is still unavailable for this Team.
This is not an issue with a specific app, archive, DMG, ZIP, signing configuration, or binary validation. Multiple different apps and archives are rejected with the same account-level error before binary validation.
Recent failed submissions:
- Cassini.zip
Submission ID: a429460d-cdf9-47cc-9731-90bac71286af
Status: Rejected
Status code: 7000
Status summary: “Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.”
Issues: null
- Lunoura.zip
Submission ID: 3aa46853-b3c7-4076-a08d-f9e4db9bea64
Status: Rejected
Status code: 7000
Status summary: “Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.”
Issues: null
Earlier submissions for Cassini.dmg and Cassini.zip were also rejected with the same statusCode 7000.
Since multiple unrelated archives are affected and all logs contain issues: null, this clearly appears to be a Developer Team/account configuration issue on Apple’s side, not an application validation issue.
Please escalate this case to the appropriate Developer Program / notarization backend team and urgently check the notarization configuration for Team ID GRP4HM9M63.
Please explicitly confirm:
- Whether Team ID GRP4HM9M63 is currently enabled for Developer ID notarization.
- Whether there is any hidden account, KYC, legal, compliance, tax, or backend configuration issue blocking notarization.
- Whether Paid Applications Agreement or bank account setup is required for Developer ID notarization, even though we are not distributing paid apps.
- What exact action is required from our side.
- When this paid Developer Program account will become usable for Developer ID notarization.
This issue has already blocked us for more than two weeks. We are paying for Apple Developer Program membership, but cannot use a critical Developer ID distribution feature.