In-App Purchases and Subscriptions section missing from version page — can't submit IAPs, rejected 3 times

App & System Services General
NilaDev OP
Created 12h
Replies 3
Boosts 0
Views 26
Participants 2

I have been trying to submit my first app (Nila, a health app) since late May and have been rejected repeatedly because I can't attach my in-app subscriptions to my submission.

The "In-App Purchases and Subscriptions" section simply doesn't appear on my version page. The page goes directly from iMessage App → Build with nothing in between. I have:

Pushed 28+ builds

Tried multiple browsers and hard refreshes

Opened 3 support cases.

Spent 6+ hours on hold with "Support".

Replied to every rejection explaining the bug.

Both subscriptions are fully configured with all metadata. The section to attach them just doesn't exist on my page.

Has anyone encountered this? Is there a fix?

Replies  3
Boosts  0
Views  26
Participants  2
DTS Engineer OP
Apple
9h

@NilaDev See Locate the In-App Purchases and Subscriptions Section in App Store Connect for a response.
NilaDev OP
8h

To clarify: both subscriptions are showing Missing Metadata rather than Ready to Submit, which is why the section isn’t appearing.

All fields appear complete: screenshot, localization, promotional image, pricing across 175 countries, review notes, and tax category. We can’t identify what’s still triggering Missing Metadata.

Could this be caused by the subscription not being attached to a submission yet? We’ve been rejected 5 times and are stuck. Any help appreciated.

DTS Engineer OP
Apple
6h

Make sure you added localization for the subscription group. See View and edit In-App Purchase information.

In-App Purchases and Subscriptions section missing from version page — can't submit IAPs, rejected 3 times
First post date Last post date
 
 
Q