I’m posting here because I’ve read that the support team is more responsive on these forums, and I’m hoping someone from Apple can take a look at my case.
Enrollment ID: C4F9MQY752 Support Case: 102924068161 Current valid order: W1616353197
Timeline:
• I enrolled in the Apple Developer Program (Individual) and made a clean, single payment using my primary Apple Account, after being advised to do so by Developer Support following an earlier duplicate-charge issue.
• It has now been several weeks since that payment. My developer account still shows “Hobbyist” and prompts me to “Enroll today,” as if no payment or enrollment exists.
• I have sent multiple follow-up emails to the case above and called Developer Support, but have not received any update on the actual activation.
My priority is activation, not the refund. I understand a refund for an earlier duplicate charge is also in progress, but that is not urgent for me — what I need most is for my membership to be activated so I can access App Store Connect and TestFlight. My app is fully built and ready; this enrollment delay is the only thing blocking me from launching.
If anyone from the Apple Developer Support or Enrollment team could look into this case and help move it forward, I would be extremely grateful. I’m also glad to provide any additional documentation needed to complete the review.
Thank you very much for your time.