Hello Apple Developer Support,
I'm trying to complete my Apple Developer Program enrollment and the payment step is not finalizing, even after multiple attempts.
Details:
- Name: Carlos Bahia
- Phone: +55 62 98140-0003
- Enrollment ID: 4V572VDPJW
- Membership type: Apple Developer Program — US$99 / 1 year
- I have attempted payment more than once (first attempt around June 29, 2026, and again since), but no charge has ever appeared on my card statement
- The enrollment page still shows the "Proceed to Payment" button as if payment was never completed
- I already opened a support case: #102931406058 — no response received to date
I'd appreciate help understanding why the payment isn't finalizing on your end, and getting my enrollment completed. I have a completed app ready and this is the only thing blocking me from publishing on the App Store.
Thank you.