statusCode 7000 "Team is not yet configured for notarization" — 15+ days, cases open, no resolution

All notarization submissions for our team are Rejected with statusCode 7000: "Team is not yet configured for notarization."

Team ID: LAC4584ST7 Account type: Organization (NextGen Digital FZCO) Membership: active — two apps already live on the App Store under this same team This is our first Developer ID (non-App Store) app.

We have contacted Developer Programs Support under Development and Technical / Other Development or Technical Questions (as the 7000 error message instructs). Open cases: 102922996437, 102935309284, 102937482501. So far only automated acknowledgments — no engineering resolution after 15+ days.

I understand this is an account-provisioning issue only Developer Programs Support engineering can resolve, not DTS. Posting here in case another affected developer has found what finally unblocked it, and to flag how long this has been stuck.

Any guidance on the expected timeline, or anything on our side that could be blocking provisioning, would be appreciated.

You’ve probably already seen this post, but I wanted to include a link to it for the benefit of other folks who stumble across this thread.

We have contacted Developer Programs Support

Cool. That’s the right path forward here.

As to timelines and so on, I can offer any advice there. While I’m usually quite happy to wade into other team’s ponds, this specific issue has to be handled through official channels.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

statusCode 7000 "Team is not yet configured for notarization" — 15+ days, cases open, no resolution
 
 
Q