Hi everyone,
I’m having an issue with my Apple Developer Program membership and App Store Connect access.
My Apple Developer Program membership appears to be active. I received confirmation from Apple that the membership was approved and that the payment was successfully processed.
However, when I try to sign in to App Store Connect with the same Apple Account, after completing two-factor authentication, I still get this message:
“To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect.”
It has been nearly a week since the payment settled at my bank, but App Store Connect still does not recognize my account.
I contacted Apple Developer Support several times, but only received a canned response that only confirmed the advisor didn't actually read my ticket, and walked me through the purchase process. I've already paid. I'm already enrolled. I just have no access to my account.
Has anyone experienced this before?
Is there an additional activation step, account linking issue, or App Store Connect setup step that I might be missing?
I would really appreciate any advice from the community or any Apple Support Advisors that may be seeing this.
Thank you.