Hey,
My app "Machko OTT" (Apple ID: 6778678181, Submission ID: bf9c82cb-52c7-4735-9c94-592ebe38eb76) has been stuck in "Waiting for Review" since July 7 at 4:07 PM, with no update since.
Some background:
I originally submitted the app for review on June 10 at 5:50 PM. On June 29, I removed it from review, assuming there was a glitch since it was taking far longer than usual. I later re-submitted, but it's now been stuck again with no movement.
I also contacted Apple Support directly — they told me I'd get a response within 2 business days. That deadline has now passed with no email reply either. At this point, my app has effectively been pending publication for almost a month.
Any guidance on how to escalate this or get an update would be really appreciated.
Thanks in advance.