Hello Apple,
I'm hoping someone can clarify the expected behaviour here, as I'm not sure whether I've missed a step.
Timeline for my first submission (iOS 1.0, new organisation account):
21 July — reviewed
22 July — App Review opened a Guideline 2.1 information request, asking the standard set of questions about third-party analytics, third-party advertising, data sharing and any other data collection
23 July — I replied in the App Store Connect message thread with complete answers to all four questions Since then — status has remained In Review, with no further response
That's now 18 days. The submission page shows all 19 items as In Review with no warnings, there are no unread messages in the thread, and the version page has no incomplete metadata flags.
My questions:
When you reply to a 2.1 information request, does the submission automatically return to the review queue, or does replying alone sometimes leave it in a state where it isn't picked back up?
Is a reply in the App Store Connect message thread sufficient, or should the response also be entered in the App Review Notes field on the version?
Is there anything that would cause a reply to be recorded but not surfaced to the reviewer?
I'd rather understand the mechanism than resubmit blindly and lose my place in the queue.
Submission ID: 4cd83c15-8977-4545-a1c4-d4e666d769fc App: 6762837701 (com.travellingintime.TravellingInTime)
Thanks.
