Hi,
I’m experiencing a recurring App Review issue with my app Lux Broker – Tycoon Game.
This is not an isolated delayed submission. Almost every recent version of this app has followed the same pattern:
Version 1.2.0: waited approximately 7 days before entering review, then review completed in about 5 minutes
Version 1.3.0: waited approximately 7 days, then review completed in about 5 minutes
Version 1.4.0: waited approximately 7.5 days, then was reviewed/rejected in about 4 minutes
Version 1.4.0 resubmission: waited more than 8 days, then was approved in about 5 minutes
I am now facing a more urgent situation with version 1.4.1.
The currently released version contains a critical production issue that prevents affected users from opening the game.
Version 1.4.1 was submitted on August 9, 2026 at 8:57 PM specifically to fix this issue.
Because existing users are actively affected, I submitted an Expedited Review Request, and Apple confirmed:
“We’ll expedite review for Lux Broker – Tycoon Game.”
However, the submission is still in Waiting for Review and has not entered review.
I have also contacted Developer Support regarding the issue.
Apple ID: 6771816081 Submission ID: 2bb4927f-9a5f-4513-b390-5eec0a0fd216 Support Case: 20000132990094
My concern is not simply that one submission is taking longer than usual. There appears to be a consistent pattern affecting this specific app: submissions remain in “Waiting for Review” for approximately 7–8 days, while the actual review itself consistently takes only a few minutes.
This has now become a critical production issue because the currently available version is preventing affected players from accessing the game. The fix is already submitted and the expedited review request has already been approved.
Could someone from Apple please check whether this submission is correctly routed to the expedited review queue, or whether there is an app-level review routing issue affecting this application?
Any help escalating this to the appropriate App Review team would be greatly appreciated.
Thank you.