App stuck in Waiting for Review since 4 August 2026, never entered In Review

My app store review submission has sat in Waiting for Review for 8 days and has never moved to In Review.

Checked and confirmed:

  • Free Apps Agreement active
  • Nothing in Resolution Center
  • No contact from App Review at any point
  • Reviewer demo account verified working end to end against production
  • No builds removed or resubmitted since the original submission

Developer Support case 20000132574764 was filed 8 August. No response so far.

Is anyone else seeing new-app submissions failing to enter the queue in August? Any guidance on escalating this would be appreciated.

Additional details:

App: MediPocket Apple ID: 6797191185 Submission ID: 3c054d6e-30b9-48a8-b810-053d6e60e87a Version 1.0.1 (build 5), submitted 4 August 2026 3:03pm AEST, manual release

App stuck in Waiting for Review since 4 August 2026, never entered In Review
 
 
Q