Enrollment stuck

Hi. I was trying to enroll apple developer program, but after uploading my ID I was told to contact apple developer support. I reached out the support and they told me my ID is not sufficient for some reason and I have to re-upload it. When i tried to do so it wouldn't allow me and telling me to contact apple support. I tried to arrange a call but after 1 day waiting on one is picking up. So basically I'm stuck in a loop that I have no idea what to do. The case ID: 20000134414907. If any apple staff seeing this please help. Thank you!

Enrollment stuck
 
 
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