Notarization rejected with statusCode 7000 "Team is not yet configured for notarization" — support case open for a week, no ETA

Every notarytool submission from my team is rejected before analysis:

statusCode 7000 — "Team is not yet configured for notarization. Please contact Developer Programs Support…"

Latest submission ID: 15c77a26-4ebc-4e01-b9c6-c5871ab2aeec (Aug 26). The package itself is fine — Developer ID Application certificate, hardened runtime, secure timestamp, issues: null in the log.

Context: the same team (32NT5Y39TG) successfully notarized this application in May 2021. The membership lapsed later and was renewed in November 2025; all agreements are accepted. It looks like the notarization entitlement was not restored on the team when the membership was reactivated.

I have done what the message says: Developer Programs Support case 20000145991521 has been open since Aug 24 (first report Aug 19). It was "escalated to engineering" on Aug 24 after I supplied system info and storefront, and there has been no update since. Meanwhile a finished release is on hold.

Two questions:

  1. Is there anything on the developer's side that can cause 7000 after a membership renewal, or is it purely a server-side flag?
  2. Is there any way to get this case moving? A week for a flag toggle is hard to explain to users.

Thanks.

Notarization rejected with statusCode 7000 "Team is not yet configured for notarization" — support case open for a week, no ETA
 
 
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