Notarization rejected with statusCode 7000 "Team is not yet configured for notarization" — support case open for a week, no ETA

Every notarytool submission from my team is rejected before analysis:

statusCode 7000 — "Team is not yet configured for notarization. Please contact Developer Programs Support…"

Latest submission ID: 15c77a26-4ebc-4e01-b9c6-c5871ab2aeec (Aug 26). The package itself is fine — Developer ID Application certificate, hardened runtime, secure timestamp, issues: null in the log.

Context: the same team (32NT5Y39TG) successfully notarized this application in May 2021. The membership lapsed later and was renewed in November 2025; all agreements are accepted. It looks like the notarization entitlement was not restored on the team when the membership was reactivated.

I have done what the message says: Developer Programs Support case 20000145991521 has been open since Aug 24 (first report Aug 19). It was "escalated to engineering" on Aug 24 after I supplied system info and storefront, and there has been no update since. Meanwhile a finished release is on hold.

Two questions:

  1. Is there anything on the developer's side that can cause 7000 after a membership renewal, or is it purely a server-side flag?
  2. Is there any way to get this case moving? A week for a flag toggle is hard to explain to users.

Thanks.

I have done what the message says

Cool. You’re on the right path here.

This isn’t something we can help you with here on the forums. Rather, you need to continue pursuing this via official channels. See this post for more background on it.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Notarization rejected with statusCode 7000 "Team is not yet configured for notarization" — support case open for a week, no ETA
 
 
Q