Hello,
Our developer account (Team ID S9D9F72QF8) was terminated on August 24 under Section 3.2(f) for "documented indications of fraudulent conduct." We received no prior warning, no pending termination notice, and to this day no specific reason: not which app, not which action, not which signal.
This account was not a side project. Our whole company, our team's livelihood, and six live apps with real users were built on it. All of it stopped overnight.
We take Apple's rules extremely seriously. We have never bought or manipulated reviews, ratings, or downloads, never used misleading metadata, and never operated any other developer account. We submitted a reinstatement petition (Case 20000145868954) with a compliance improvement plan, and we offered full supporting documentation, including our trade registry records and a notarized declaration that we have no connection to any other account.
We are not asking Apple to skip its process. We are asking for two things any developer would ask for:
- Human review of our file and petition.
- The specific conduct at issue, so we can respond to it with evidence. If a mistake was made on our side, we want to know it, fix it, and prove the fix. If this is a false positive, we want the chance to show it.
If anyone from App Review sees this, we would be grateful for any update on our case. And if other developers have resolved a similar situation, we would appreciate hearing what helped.
Thank you for reading.