Can someone at Apple please help move this case forward?
My team has been unable to notarize any macOS app since January 30, 2026.
Latest test:
- Team ID: FDH6MWPL9X
- Submission ID: f0cd3704-36d5-450a-8035-26dc6e69a739
- Support case: 20000107489402
- Error 7000: "Team is not yet configured for notarization."
- issues: null
- ticketContents: null
This team successfully notarized on January 27. Credentials work and all agreements are active. Apple rejects each submission before scanning the app.
The support case has been open since February. I was told an internal ticket was created, but I have not received its number, a status update, or a timeline.
Please:
- Escalate case 20000107489402 to the team responsible for Notary Service provisioning.
- Confirm that Team FDH6MWPL9X's notarization provisioning is being reviewed or reset.
- Provide the internal ticket number and the current next step.
If you need more information, please tell me exactly what to provide.