Hello,
Our organization's Apple Developer Program account was terminated on 23 August 2026 under Section 3.2(f) of the Apple Developer Program License Agreement. All of our apps were removed from the App Store the same day.
The notice did not identify any specific app, submission, date or transaction, so we have not been able to determine what triggered it.
We submitted a reinstatement request through developer.apple.com/contact/apple-account/ on 24 August 2026. It has now been more than two weeks with no response.
We also cannot use the normal Contact Us page: developer.apple.com/contact/ redirects to developer.apple.com/register/agree/ and that page loads blank, presumably because a terminated account cannot accept the Developer Agreement.
Is there another way to follow up on a reinstatement request, or to confirm that it has been received? I can provide the Team ID and account details privately to anyone from Apple who is able to look into it.
Thank you.