I am unable to accept the Apple Developer Agreement. Every attempt fails server-side with the same error. A request is already open with Apple Developer Program Support (case 102955759789); I am posting here in parallel because the failure looks like a data problem on the account record that support may need internal help to reach.
What happens:
On https://developer.apple.com/register/agree/?path=%2Faccount%2F I click Agree. The POST to /services-register/registerDeveloper (payload: agreementId plus receiveEmails) returns HTTP 200 with:
resultCode: 25000 resultString: "DS internal exception occurred. ErrorCode: -21050 ErrorMessage: state province cd should not be greater than 32" responseId: 08447485-8e67-447e-a316-7c520926ed1a creationTimestamp: 2026-09-07T14:17:00Z
The same error appears in the UI as a modal dialog, and also occurs in the Apple Developer app for macOS.
What I have already checked:
- Reproducible in a private window and across browsers, so it is not a cached-session issue.
- The request body contains no address data, so there is nothing malformed on the client side. The rejected value appears to already be stored on the account record.
- I am signing in with a Managed Apple Account provisioned by my organisation. I cannot inspect or correct my address myself: account.apple.com returns UnsupportedAccountTypeForWeb_IsManagedAppleId for the personal information section.
- Access to Apple Developer Program resources has already been granted for my account in Apple Business Manager.
- My organisation has an active Apple Developer Program membership as an organisation. I only need to join the existing team, not to enrol.
- Apple Developer Program Support case 102955759789 is open, with no resolution so far.
My questions:
-
Which field on the account record does "state province cd" map to for a Managed Apple Account — the address of the assigned Apple Business Manager location, or an attribute synced from our identity provider? Knowing this would let our administrator fix the source instead of guessing.
-
Given that the value cannot be edited by the user on a managed account, can this record be corrected on Apple's side, or case 102955759789 escalated to the Developer Program team?
Thanks.