W-9 after switching from Individual to Organization — no response from support for two weeks

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Created 2d

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Hi everyone,

I recently switched my Apple Developer Program membership from Individual to Organization. Following the change, App Store Connect is asking me to complete Form W-9.

I am not a U.S. resident, and I believe I need a different tax form for my situation. On September 3, I emailed Apple Support asking them to review this and make the appropriate form available. It has now been two weeks, and I still haven’t received a response.

Has anyone experienced a similar issue after converting their account to an Organization?

If you managed to resolve it, which support team or contact channel helped, and how long did it take? Is there a way to follow up or escalate the existing request?

If anyone from Apple is reading this, I would appreciate guidance on the next steps.

Thank you for your help!

Answer 1

Apple Developer Support OP

Apple

2d

Hello,

If you used the support link that was provided to you on Sept. 3rd, for non-US based developers, you contacted the right team to support your issue.

Please be assured that they will respond to your request, but are unable to provide additional information.

It is important to note that account specific matters fall outside what the forums are able to address. Developer forums are focused on software and accessory development questions.