URGENT: Muse is AUTOMATICALLY blocked by Screen Time API whenever Facebook is blocked, 100% of the time with no workaround for users or developers

PLEASE ADDRESS ASAP: Muse is #1 on the App Store and Facebook is one of the most blocked apps for Screen Time. This is affecting a vast number of people.

Description:

When a user blocks the Facebook app in any screen time app, iOS automatically blocks Meta's Muse app too. Every single time. There is no way for the user or the developer to prevent it, allowlist it, or even detect that it happened. Muse shows Apple's generic blocked-app "Restricted" screen instead of the screen time app's own design, so the user cannot tell who blocked it or why.

This is the worst possible combination of apps:

  • Facebook is one of the most-blocked app across screen time apps.
  • Muse ("Muse from Meta") is currently the #1 app on the App Store. A huge and fast-growing number of users block Facebook and silently lose the world's most popular new app. Muse launched Sept 8, 2026 and adoption is still climbing -- the affected population grows every day.

There is NO workaround whatsoever:

  • Users cannot allowlist Muse: it does not appear in Settings > Screen Time > Always Allowed.
  • Developers cannot prevent it: the Screen Time API offers no opt-out; the extra block is applied by iOS itself.
  • Developers cannot detect it: Muse's token (listed separately in FamilyActivityPicker) corresponds to no real identity anywhere else.
  • Developers cannot customize it: their ShieldConfiguration is never consulted -- Muse gets Apple's generic shield UI.
  • Users cannot even block Muse on purpose: shielding Muse's own token is a silent no-op.
  • Screen Time usage statistics are also wrong -- Muse usage is recorded as "Facebook."

This Screen Time bug renders screen time apps effectively unusable if users want to block Facebook and use Muse, which is extremely common. How can we get this addressed as soon as possible?

Feedback Assistant ticket: https://feedbackassistant.apple.com/feedback/25019832

We are also experiencing this consistently!

Same is happening with my app, shielding Facebook causes Muse to be blocked

We also have multiple reports from our users on this issue, right now over 200 individual reports, with no workaround we can provide except not blocking Facebook.

We also opened a feedback assistant about the underlying issue(FB11799302,opened in November 2022).

This needs to be addressed, it's been an underlying issue for way too long.

We've already gotten hundreds of reports about this, and Muse has only been out for a week. This is a problem

URGENT: Muse is AUTOMATICALLY blocked by Screen Time API whenever Facebook is blocked, 100% of the time with no workaround for users or developers
 
 
Q