notarytool error 7000 "Team is not yet configured for notarization" - regression, PLA signed, support case silent (102991640706)

Our team's notarization has been fully blocked since Oct 9 with statusCode 7000 "Team is not yet configured for notarization" (issues: null) on every submission - app, .pkg, and standalone binaries alike.

Team ID: 7AVQDHV488 (US organization)

Critically, this is a REGRESSION, not a first-time setup problem. The exact same binary that Apple ACCEPTED on Oct 9 returns 7000 when re-submitted, with nothing changed on our side:

  • 9a603fde-f005-4803-ba0e-9f7ce0a61ac4 - ACCEPTED Oct 9
  • 2f27d7eb-2530-46d2-8439-d12664233a3d - the SAME binary, re-submitted Oct 12 -> 7000
  • eddbcd23-c423-4e7f-a95b-15346e2be440 - our app (.zip), Oct 12 -> 7000
  • 846be3bc-b90b-45fc-afae-1081a23c97b6 - our .pkg, Oct 12 -> 7000

Everything on our side checks out:

  • Membership active (renews Aug 2027)
  • Apple Developer Program License Agreement signed Oct 8, 2026
  • Signing valid: codesign --verify --deep --strict passes; the .pkg is signed with "Developer ID Installer: NUREV.IO Inc. (7AVQDHV488)" and a trusted timestamp

Because Apple returns issues: null, the rejection happens before any binary inspection, which points to an account-configuration issue on Apple's side rather than our code or signing.

I filed support case 102991640706 on Oct 9 and have only received the automated acknowledgment (3+ days, no human response). This is blocking our product launch. Could an Apple engineer please look into this, or route it to the team that can re-enable notarization for 7AVQDHV488? Happy to provide any additional submission logs.

Thank you.

notarytool error 7000 "Team is not yet configured for notarization" - regression, PLA signed, support case silent (102991640706)
 
 
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