Hi everyone,
I’m looking for advice from other developers who have experienced long delays with Apple App Review and, hopefully, some assistance from someone at Apple who can look into my situation.
My first iOS app, Parozo: Restaurant POS & KOT (version 1.0.0, build 6), has been stuck in “Waiting for Review” since October 4, 2026. As of today, October 13, it has been waiting for approximately nine days, and the review process still hasn’t started.
I’ve contacted Apple App Review and Developer Support multiple times, but unfortunately, I haven’t received a meaningful response or any update explaining the delay.
I also have an existing App Review support case (Case ID: 102988509189), but the issue remains unresolved.
I understand that review times can vary, especially for a first submission, and I’m not asking Apple to bypass its review guidelines. My concern is the prolonged waiting period combined with the lack of communication, despite repeated attempts to reach support.
As developers, we rely on the App Store review process to launch our products and plan our business activities. When a submission remains pending without any communication, it’s difficult to know whether we simply need to wait or whether some action is required from our side.
I’m hoping this post might reach someone from Apple who can help check the submission status or direct me to the appropriate escalation channel.
Has anyone experienced a similar situation recently? If you managed to get a response or resolve a submission that was stuck in “Waiting for Review,” I’d really appreciate hearing what worked for you.
Thank you.