Organization enrollment blocked

Developer Tools & Services Apple Developer Program
ken_capital OP
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I'm enrolling my company in the Apple Developer Program as an organization, and the enrollment is now blocked.

What happened:

  1. I filled in the organization details. Apple accepted our D-U-N-S number.
  2. At the work-email verification step, the code arrived in my inbox, but the page never showed a field to enter it.
  3. I requested the code again. The enrollment status page now says: "You've exceeded the maximum number of attempts. Please contact us."
  4. The Apple Developer app also says: "Enrollment through the Apple Developer app is not available for this Apple Account."

What I've tried:

  • Opened support case 102990275540 and followed up twice. No reply yet.
  • Tried different browsers (Chrome and Firefox private window). Same result.

Could someone from Apple help reset the enrollment attempts on my account or escalate the case? We're waiting to publish our app.

Thank you.

Replies  2
Boosts 0
Views  154
Participants  2
Apple Developer Support OP
Apple

Upon reviewing your account, it appears that Developer Support has reached out to you, and provided you with information to move forward. Kindly try to validate your work email address, as recommended by Developer Support. You can respond directly to their email if you still have questions.
ken_capital OP

I completed the form again and clicked "Send code" once. The verification code arrived in my work email, but the enrollment page still shows no field to enter it, and the Continue button stays disabled.

I haven't requested the code again, to avoid triggering the "maximum attempts" block a second time.

Has anyone seen this, and is there a way to enter the code or complete this step another way? Could someone from Apple please help finish the verification on their side?