New app stuck in "Waiting for Review" for 12 days despite expedite request and support case

Hello,

I have two first-version submissions that are stuck in "Waiting for Review" with no status change:

  • Brevio: Daily Planner & To-Do — iOS 1.0.0, submitted October 5 (12 days ago)
  • Brevio Pet: Habit Tracker — iOS 1.0, submitted October 11 (6 days ago)

What I've tried so far:

  1. Submitted an expedited review request for Brevio: Daily Planner & To-Do around October 10 — no change in status.
  2. Contacted Developer Support on October 14 (Case ID: 102996220030) — received only an automated confirmation, no follow-up since.

Other submissions on my account have gone through review normally, so it looks like these may be stuck in the queue rather than simply waiting their turn.

Could someone from the App Review team please check whether these submissions are actually in the review queue, or whether anything on my side needs attention?

Thank you very much!

New app stuck in "Waiting for Review" for 12 days despite expedite request and support case
 
 
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