New app stuck in “Waiting for Review” for 11 days, expedited review approved but no change

Hi all,

My app submission has been in “Waiting for Review” since 9 October (11 days now) and I’m trying to work out whether something is holding it on my side.

Details

Apple ID 6818209979
Version 1.0 (build 6), iPhone only
Two auto-renewable subscriptions (monthly and yearly), first submission, submitted together with the build
Release: automatic after approval

What I’ve checked or tried

Paid Apps agreement, tax and banking are all Active
The app and both subscriptions show “Waiting for Review”; no messages in App Review / Resolution Center, and no emails beyond the submission confirmation

14 October: sent a review status request through Contact Us. No reply so far
17 October: requested an expedited review and got the confirmation “We’ll expedite review”, but the status hasn’t changed since

Questions

  • Is 11 days normal at the moment for a new app with first-time subscriptions, or does this usually mean something needs attention (an account check, the subscriptions, metadata)?
  • Is there anything else I should check in App Store Connect before contacting support again?
  • Has anyone seen an expedite approval not move the status, and what helped?

I’d rather not cancel and resubmit and lose my place in the queue, but I’m happy to fix anything on my side. Any pointers appreciated, and thank you to anyone from App Review who can take a look.

We're in a similar boat. We resubmited on October 8 after the app went in review briefly then was rejected for the price of one of the auto-renewable subscriptions. Our app has been "Waiting for Review" since the October 8 resubmission even though we were supossedly approved for an expedited review, and we contact Apple Developer Support via email.