Our app (Bare Wellness, a studio booking app, Apple ID 6786253275) was rejected on 8 Oct under 5.1.1(v). We fixed it the same day (guests browse the full timetable without an account) and resubmitted. That submission sat in Waiting for Review for 12 days, so on 20 Oct we withdrew it and submitted again. Six minutes after the resubmission a reviewer signed in to our demo account, and since then nothing: still Waiting for Review, no message in App Store Connect, no email. Expedited review requests were confirmed on 6, 11 and 20 Oct, and a Developer Support case opened on 14 Oct has had no human reply. The Android version has been live since 2 Oct. Has anyone seen a submission stall after a reviewer sign-in, and is there any other channel to reach App Review?
Waiting for Review for 18 days, reviewer signed in and went silent
Good Luck! Im waiting september for over three weeks for only one build. Now waiting since 15 october, no answer from apple after several support tickets.
App ID: 6747684577
Hi everyone,
My app has been waiting for review on the Apple App Store for the past 14 days, and I’m not sure what is going on.
Case ID: 20000129164954
I’ve tried reaching out multiple times to get an update, but I haven’t received a response or any clear information about the current status. My app has been live on the Google Play Store for a long time, and I’ve been waiting to publish it on iOS as well. The extended delay without any updates has been frustrating.
Has anyone experienced a similar situation? Is there a way to escalate the case or request an expedited review? If anyone knows the right way to contact Apple or get a status update, I would really appreciate your help.
Thank you in advance for any suggestions or guidance!
Yes. We have also been waiting for review since Oct 12. Multple support cases and escalations to no effect. When Phone support is on, twice we waited for more than an hour to speak with someone who could only send a message to the team; they said it's "a waiting game now". We get no visibility into their queue, no updates; really nothing.
Apple support is totally ineffective and well, we're angry, but can't do anything about it.