App stuck in "Waiting for Review" for 7 days, expedite requested, no response

Hello,

Our app has been in Waiting for Review since Tuesday, October 20, 2026, seven days as of today, with no change in status.

App: Ramage Law
Platform / version: iOS, 1.60.0 (build 148)
Submission ID: e4423e4d-7c01-4d54-9179-fed18d2bafec
Submitted: October 20, 2026
Status: Waiting for Review (never moved to In Review)
What we've already checked and tried:

All agreements in Agreements, Tax and Banking are active, and no updated agreement is waiting to be accepted.
There are no messages or open questions in the App Review section.
We requested an expedited review, and have followed up several times by email through Contact Us. We have had no response.
Phone support shows as unavailable due to high volume.
We have not withdrawn or resubmitted the build, so it keeps its place in the queue.
Why the timing matters: we are a family law firm in Texas. This app replaces the client portal service our clients use today, which ends on Thursday, October 29, 2026 at 8:00 a.m. Our clients have already been told the app takes over that morning. Our Android version has been approved, so iPhone users are the only clients who won't have the app at launch.

If anyone at Apple can check whether this submission is stuck or waiting on something from us, we would be very grateful. We're happy to provide anything needed right away. Sign-in details for review are in the App Review Information section.

Thank you,
Joseph Dinsmore
The Ramage Law Group