I’m unable to get a response from Apple about correcting my account information. I’ve submitted support requests through Apple Developer Support and Apple Finance, and followed up by email, but my attempts to get help remain unanswered.
As of 4 November 2026, the unresolved issues are:
- Tax information: I first submitted a correction request on 15 October, 20 calendar days ago. My App Store Connect tax form contains incorrect pre-filled citizenship and residence details that I cannot edit.
- Business/legal-entity information: I first requested a legal-entity name update on 11 October, 24 calendar days ago. I also submitted a membership business-type review/change request on 27 October, but the issue remains unresolved.
Those waiting periods are measured from my first requests, not my latest follow-ups. Without a reply, I don’t know whether my requests are being reviewed or whether Apple needs anything further from me.
How can I get these existing requests reviewed and receive a response? Is there an escalation route when support forms and email follow-ups produce no reply?
I can provide case numbers and supporting documents privately to Apple. I’ve omitted personal, tax, banking, and account identifiers from this public post.
Thank you for any guidance.