Hello,
Version 1.11.8.2 (build 1851) of our app "Craftix: Survival & Craft 3D" (Apple ID 6753276797)
has had the status "Ready for Distribution" in App Store Connect since November 9, 2026,
more than 8 hours ago. The App Store still offers the previous version, 1.11.8.1, to everyone:
- the App Store product page shows version 1.11.8.1 as the latest one;
- the iTunes Lookup API returns 1.11.8.1 for the US, RU, BR and DE storefronts;
- users who open the app page on their devices can only install 1.11.8.1.
This is urgent for us: our game servers have already been updated, and version 1.11.8.1 can
no longer connect to them. iOS players are asked to update the app, but the update is not
available, so they cannot play.
Could you please check why version 1.11.8.2 is not being distributed and help us make it
available on the App Store?
Developer Support case: 30000010318928
Thank you,
Georgii Aleksandrov, KowiyGames