Hi all, Our iOS app is an end-to-end encrypted collaboration app with live customers. It was transferred to our new developer team on October 14. Before the transfer, the app had the Notification Service Extension Filtering entitlement. The entitlement did not carry over to the receiving team, and we didn't realize that until after the transfer was complete. Our pushes are end-to-end encrypted, so we can't ship a build with important updates to our customers without it. What we've done so far: Submitted the entitlement request (Request ID: 3T2KH34RB3) Opened an Apple Developer Support case on October 26 (Case #103009182658) asking for the request to be expedited Followed up by email several times and through the support form, with no response so far Our questions: Is there a process for restoring a previously approved entitlement to the receiving team after an app transfer, rather than going through a new review? Can someone confirm our request is in the review queue and share an estimated timeline? Is there anything else we can provide to help move this forward?

NSE Filtering Entitlement lost after app transfer, now blocked from shipping updates to a live app (Request ID: 3T2KH34RB3)

Hi all,

Our iOS app is an end-to-end encrypted collaboration app with live customers. It was transferred to our new developer team on October 14. Before the transfer, the app had the Notification Service Extension Filtering entitlement. The entitlement did not carry over to the receiving team, and we didn't realize that until after the transfer was complete. Our pushes are end-to-end encrypted, so we can't ship a build with important updates to our customers without it.

What we've done so far:

Submitted the entitlement request (Request ID: 3T2KH34RB3)
Opened an Apple Developer Support case on October 26 (Case #103009182658) asking for the request to be expedited
Followed up by email several times and through the support form, with no response so far

Our questions:

Is there a process for restoring a previously approved entitlement to the receiving team after an app transfer, rather than going through a new review?
Can someone confirm our request is in the review queue and share an estimated timeline?
Is there anything else we can provide to help move this forward?