No accounts with iTunes Connect access. Worked one hour before.

Question

w.reichert OP

Created Oct ’17

Replies 17

Boosts 0

Views 5.7k

Participants 16

Suddenly, validating my app shows this error message:

No accounts with iTunes Connect access. iTunes connect access for "xxxxxxxxxx" is required. Add an account in the Accounts preference pane.

It worked one hour before. Then I withdraw the latest version of my app in iTunesConnect.

Now, validation is not working anymore. Even for versions which successfully validated before.

Restarting XCode or the system didn't help

I also cannot log into Application Loader: Error message: The application account information was incorrect

However, for sure, it is correct.

I saw several posts to this question during the last days, but no answer.

Any idea?

Answered by yapapp in 273302022

Hi there,

It seems this feature/service is working fine now.

refer to https://stackoverflow.com/a/46990989/2398886

Boost

Answer 1

bw_66666 OP

Oct ’17

I have the same problem... it makes me crazy!

0

Answer 2

dfromwierden OP

Oct ’17

I have the same problem. It was working fine yesterday and the other days before...

0

Answer 3

mcmlxxxiv OP

Oct ’17

Same problem here - we did an upload through Application Loader 4 hours ago and it was fine.

We're trying another one now and get the error "The application account information was incorrect" every time we try signing in to Application Loader to upload.

0

Answer 4

christian alexander OP

Oct ’17

Same problem here! 😟

0

Answer 5

ITJesse OP

Oct ’17

Same problem here.

0

Answer 6

viscardo OP

Oct ’17

I am having the same exactly problem. Any news ?

0

Answer 7

elemans OP

Oct ’17

Same issue here. Must be a server issue. https://developer.apple.com/system-status/ doesn't show any problems yet.

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Answer 8

christian alexander OP

Oct ’17

Have someone contacted contacted apple?

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Answer 9

ntaso OP

Oct ’17

I assume, since there are 30 posts about this in the last 1-2 hours, this is a problem with Apple's servers. Not sure, but maybe waiting a little bit helps.

Same problem here, no solution worked. I was afraid that Xcode somehow retrieves my iBooks Author account (works also via iTunes Connect), but at least in Xcode, it shows the right certificates etc.

Will wait a bit and see what happens.

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Answer 10

arippste OP

Oct ’17

Same here... 😠

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Answer 11

Maximilian OP

Oct ’17

Same here 😟

0

Answer 12

fluidfacades OP

Oct ’17

Same problem here.

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Answer 13

yapapp OP

Oct ’17

Accepted Answer

Hi there,

It seems this feature/service is working fine now.

refer to https://stackoverflow.com/a/46990989/2398886

0

Answer 14

w.reichert OP

Oct ’17

Hello,

Correct! XCode Validation and Upload is now working again (without any changes).

0

Answer 15

kane.codes OP

Jan ’18

I'm having this issue and have been since the iTunes Connect holiday shut down.
I've tried:
- Logging out and back in

- Restarting Xcode

- Updating information in iTunes Connect

- Restarting my Mac

- Re-installing Xcode

None of those work. I also can't log into Application Loader on one machine.

The only thing I have done that worked is to create another admin user on my iTunes Connect account and logged into Xcode with that. That let me upload. This is only a workaround and for £99 a year I do not expect to have to do this. Shocking quality output from Apple of late.

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