App Missing from Settings -> Notifications list

App & System Services Notifications
esilverberg OP
Created Nov ’17
Replies 34
Boosts 4
Views 54k
Participants 38

Hi


We are receiving myriad complaints from members that our app is now missing from Settings -> Notifications, and so our members cannot receive push notifications any longer.


Previously we thought that this was related to users denying us notification permissions during first run, but we are now seeing this reported from long-time users who recently auto-upgraded.


We are telling them to delete and reinstall and that (generally) fixes the issue. However, we would like this issue never to happen -- what is causing this, and/or what work-arounds can we implement to ensure we continue to appear in the notifications center?


Thanks,

Eric

Replies  34
Boosts  4
Views  54k
Participants  38
Haaxor OP
Jan ’18

Hi,


our testers reported similar issue after doing the "Reset all settings" in settings app. After the reset, our app isn't in the notifications menu and in "allow #<app> to access" list, isn't the notifications option either. Reinstall seems to do the job but that's not an optimal solution.
jratiwanich OP
Apr ’21
Hello,

Anyone resolve this issue? I'm experiencing the same problem where our App is missing from Notifications section.
im1972 OP
Aug ’21

Hi all, I have the same issue with an IPhone 12 & iOS 14.7 No Notifications option / toggle after installing an app.
jochisonx OP
Aug ’21

Any fix here? I have the same issue on iPhone 8 and iOS 14.7.1.
Ikke75 OP
Aug ’21

Hello,

Same issue here. I'm using an iPhone 7 and iPad (6th generation) both running iOS 14.7.1. Any fix?
Ikke75 OP
Aug ’21

Hello,

Same issue here. I'm using an iPhone 7 and iPad (6th generation) both running iOS 14.7.1. Any fix?
felinette OP
Oct ’21

I have the same issue. App that I have been using for years suddenly stopped sending notifications. I found that the app is no longer in the Notifications Settings. I have tried restarting. I have tried deleting and reinstalling the app. Nothing seems to fix the problem. This is on an iPad. iPhone is fine. I have also tried doing an iCloud sync.
iChed89 OP
Nov ’21

Hi, I have the same problems with io 15.5 on the iPhone 12 Pro.

After “resetting all settings” due to Spotlight search issues (now fixed) I do not see any third party app in the notification menu.. unless the app is not “requesting” again to allow notifications then the only solution is to reinstall the app.. is there any upcoming fix available? The issue seems very old and never addressed before..
thiago_2606 OP
Nov ’21

Hi, I have the same issue. After "resseting all settings" due to a heating problem I can´t see some apps in the notification tab (like WhatsApp) and when I firstly opened it, it didn't ask permission for notifications.

My iPhone is also the 12 Pro with ios 15.1.1.
Shyam6283 OP
Dec ’21

Hello!!

I had the similar problem with Notifications in my iPhone and when I reset my location and privacy settings all apps started to request for permissions. Once I accept the permissions, I started to see apps in Settings-> Notifications.

Hope this helps.
Shyam6283 OP
Dec ’21

(Worked Solution)  I am using iPhone X and I am on iOS 15.1. I tried many options but the one worked for me is to reset Location and Privacy. (Settings -> General -> Transfer or Reset iPhone -> Reset -> Reset Location and Privacy).Once the reset is done, I restarted the phone. Now when I open any app it will ask for all permissions including notifications.
sandeepkaurvirk OP
Dec ’21

Hi,

I am on IOS15.1, iPhone Xs, I have done, network and privacy reset, all reset - now whatsapp is under the notification tabs but its still not receiving the notifications alert.
bwan37 OP
Jan ’22

Reset Location & Privacy seems to work:

(Settings -> General -> Transfer or Reset iPhone -> Reset -> Reset Location and Privacy)
ghorifaraz OP
Jan ’22

Please do not reset all setting or reinstall your apps. Do this below;

Settings>General>Transfer or Reset Iphone>Reset Now tap on the last option 'Reset Location & Privacy' Input your passcode Then hit 'Reset Settings'

Now open your app, it will prompt you to allow notification. It will show you in the notification list.

Your welcome :)
nzrinkhn OP
Feb ’22

Settings>General>Transfer or Reset Iphone>Reset Now tap on the last option 'Reset Location & Privacy' Then hit 'Reset Settings' Now open your app, it will prompt you to allow notification. It will show you in the notification list. Your welcome :)
ashmita OP
Feb ’22

I was facing the same issue with some of the app notifications. Went through this forum to ignorer to fix it. I 'Reset all settings' and now all of my apps are not visible in the notification style. How do I fix this???

I'm using iPhone 13 iOS 15.3
npalermo OP
Mar ’22

Still the same issue. Very annoying. I tried Resetting Privacy, and despite that made appear again the Apps under Notifications, it didn't solve the issue that I was not getting notifications. And it seems that the only way is to delete and reinstall again the apps affected. Obviously this doesn't make sense and it's super annoying. Imagine to do that for all your important apps, with the need to re-setting all the apps and data again. Apple, how couldn't you fix this issue yet?
tenagooden OP
Apr ’22

is there a solution to find the disappearing apps that we want to attain notifications? It's not showing up on my iPhone 13 neither. If there's a simple solution other than "reset settings" which I did and my apps are still not showing up in the settings notification. Thank you, Tena
BeachChimp OP
Apr ’22

This problem also occurred this week on my iPhone 11 running iOS 15.4. Settings > General > Transfer or Reset iPhone > Reset > Reset all Settings disabled all the notifications from my 3rd party apps. The apps were not listed in the Settings > Notifications menu and the Notifications option was absent under the "ALLOW app_name TO ACCESS" heading under Settings > app_name so I couldn't get to the Allow Notifications slider.

The most time-consuming and enraging process was reinstalling and reinitiating my multiple vital authenticators and email apps.

Grrr!

Apple - Fix this!
harmsSea OP
Apr ’22

We have also started seeing this issue on our iOS app. I have tried all the reset suggestions, but the app still does not show under Settings > Notifications. I hope someone at Apple is looking into this.
kamonlai OP
Apr ’22

The only way to fix this is to delete the app and reinstall it. Very annoying!!!

Apple's products just kept getting worse and worse, and lots of bugs were never fixed.
ahsanmaqsood37 OP
Apr ’22

I made app it sent push notifications perfectly when I download from TestFlight, but when I downloaded from AppStore it didn't send push notifications. Anyone help it.
Jack_chauhan OP
Apr ’22

Hi there,

Finally I got the solution for those who are unable to get the Notification message on screen.

It’s very easy.

First Slide the phone screen from left to right until you find the App Library.

Here You can see all the application on the screen.

Now, open the application that you want to restarts the Notification.

when you attempt to open the App it will ask you to allow the access.

Let it allowed and you will be able get the Notification on Screen again.

Done.

Brijesh Chauhan Australia
Thee_oxx OP
Apr ’22

Happened to me just now what I did was open settings > General > Transfer or Reset iPhone > Reset > Reset Location & Privacy

-then turn off you phone wait a couple minutes and turn it on again -then open that particular app which was not on the Phone Notification Settings -the it will prompt you to “ALLOW” or “DENY” notifications (you should tap allow) -then that’s it. It will show up on your notification settings now. Thanks For Reading :) have a good day!
tjdelrosario OP
May ’22

All the above mentioned reset location privacy did not work.

Only way to resolve is reinstall the app, which js not really an ideal solution.

Apple has been ignoring this issue for years!

App Missing from Settings -&gt; Notifications list
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