App Missing from Settings -> Notifications list

App & System Services Notifications User Notifications

Created Nov ’17

Replies 34

Boosts 4

Views 54k

Participants 38

We are receiving myriad complaints from members that our app is now missing from Settings -> Notifications, and so our members cannot receive push notifications any longer.

Previously we thought that this was related to users denying us notification permissions during first run, but we are now seeing this reported from long-time users who recently auto-upgraded.

We are telling them to delete and reinstall and that (generally) fixes the issue. However, we would like this issue never to happen -- what is causing this, and/or what work-arounds can we implement to ensure we continue to appear in the notifications center?

Thanks,

Eric

Nv9258 OP

May ’22

I am having the exact same issue. Had to reset my phone due to lack of service/data and now I get no notifications from several apps like I did prior, and they do not show up in the list of apps in the notifications tab. Resetting privacy settings didn’t work. And now my do not disturb is messed up too.

I need a fix for all of these issues. ios15.4.1 iPhone 11

prikala OP

Jun ’22

Hi, I had to register here just to say: Same issue here! iPhone7, iOS 15.5. Resetting Location and Privacy does not help. I did try reset all settings before finding this, if that matters. I am seriously considering switching to android because of this...

Heiko1978 OP

Jun ’22

I have the same issue with a brand new iPhone 13 Pro. Several apps are missing in the notifications list. Nothing helps. Even reinstalling the apps does not fix it. This is very annoying.

0itsed OP

Jul ’22

Same here: my app disappeared from notifications list on my Iphone 11 (iOS 15.5), but everything is OK on my 6S (iOS 14.4.2). Resetting Location & Privacy did not help

phnahes OP

Aug ’22

I found the solution, is a workaround, but works fine!! Using with example the Whatsapp, or Instagram application, you need ensure that the Banner options is enabled on Iphone notification system, so when you activate that, the application(whatsapp,Instagram,others) appear in Notifications on Watch Application. However, if the banner not enabled on system notifications, the applications (whatsapp, Instagram, others) not appears on Watch Application to enable or disable, but the apple watch will show the mesasges on his display normally.

Dee_djo_nathan OP

Oct ’22

Notif center / see app that disturbs / menu, do not disturb (do not allow app notifications) or menu / notification center / group to notify them in resumes (1 to 2 times a day) according to your choices. This should be more pleasant. We apologize for the inconvenience, respect for privacy and always improve the comfort of the user.. and if it was still too presive you can indicate it directly in the support app or on my support on apple.com. Thanks . Djooo apple center .

PraveenMadeswaran OP

Nov ’22

I am experiencing the same even in iOS16.1. Few apps are not available in Notifications. Below are the list of apps that I identified:

OLX
Google
Google Assistant

Please address this issue asap.

mj662@mac.com OP

Nov ’22

I have to believe this is a problem with the way the individual app has implemented notifications. I have the same issue with my app. Resetting the device does not help, this is the cause of the problem, being removed from the notifications. I am looking for a solution.

nbau OP

Dec ’22

Deleting and reinstalling worked for me, I didn't mind because this app kept all of my info intact but I would hate it for an app that required difficult login.