Our App, TaxFreeway 2017, is rejected by App Review with following reason:
"The seller and company names associated with your app do not reflect the name “TaxFreeway 2017” in the app or its metadata, as required by Guideline 5.2.1 of the App Store Review Guidelines.
Next Steps
Your app must be published under a seller name and company name that reflects the TaxFreeway 2017 name. If you have developed this app on behalf of a client, please advise your client to add you to the development team of their Apple Developer account.
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Based on our understanding, the message above indicates that our App must be named by our company name.
Our product searial, TaxFreeway, is a Canadian T1 tax preparation software/App full owner by our company Entorpy Technology Ltd. Our have the same product serial one Windows, Mac and iPad since 2003. Plus, our iPad App serial (named the same as TaxFreeway) has been on sale on Apple App Store since 2009 as TaxFreeway 2009, TaxFreeway 2010, TaxFreeway 2011 etc. for last a few years and never has the issue.
The TaxFreeway for Windows, TaxFreeway for Mac and TaxFreeway for iPad products can be found under our company name "Entropy Technology Ltd." on Canada Revenue Agency website below.
Also, we need a new App for each tax year so it must be TaxFreeway 2017 for 2017 tax year, since taxpayer can still Netfile 2013 tax return the earliest.
So it is really strange for us to receive such rejection reason. It seems macOS must be called Apple OS and iOS must also be called Apple OS.
FYI, we have include our company name "Entropy Technology Ltd." in Xcode project setting of the App under Project Document->Oganization.
Could somebody let us know how to get over the issue?
Thanks and best regards,
Bin Sun
Entropy Technoloy Ltd.
P. S.
Guideline 5.2.1 of the App Store Review Guidelines.
5.2.1 Generally: Don’t use protected third party material such as trademarks, copyrighted works, or patented ideas in your app without permission, and don’t include misleading, false, or copycat representations, names, or metadata in your app bundle or developer name. Apps should be submitted by the person or legal entity that owns or has licensed the intellectual property and other relevant rights and is responsible for offering any services provided by the app.
Based on our understanding, it it not the same meaning of the Rejection reason of "Your app must be published under a seller name and company name that reflects the TaxFreeway 2017 name."