Hoping to get visibility on a Family Controls (Distribution) entitlement request pending without status updates after an app transfer. Context: Digital wellbeing app, 500K+ active iOS users Previous team had Family Controls (Distribution) approved and shipping to production App transferred to new team (H2HM68H8PP) ~1 month ago; entitlement re-requested immediately Capability page shows "View Requests (6)" with no approvals, rejections, or updates Developer Support cases opened (102883853173, 20000112879750, 102875975624) — confirmed they cannot check entitlement status Impact: Core app feature depends on Family Controls. Production app for 500K+ users will break once transfer fully propagates at provisioning level. This is a continuity issue, not a new-app launch — entitlement was previously approved on the prior team. Questions: Recommended escalation path for post-transfer entitlement requests? Should I stop resubmitting to avoid queue deprioritization? Could the entitlements team provide a status update? Happy to share bundle ID, previous team ID, and request dates privately with Apple staff.

Hello, Between April 20 and April 25 of this year, I submitted a request for the Family Controls Distribution entitlement through the following page: https://developer.apple.com/contact/request/family-controls-distribution After submitting the request, I clearly saw the message: “Thank you for your submission. We’ll review your request and contact you soon with a status update.” However, I have not received any further update or feedback since then. Afterward, I contacted Apple multiple times regarding this issue through Case ID: 102881595688. Unfortunately, the responses I received consistently indicated that the relevant teams were unable to check the status or progress of the entitlement request, and no clear timeline or follow-up commitment was provided. Eventually, I was informed via email that the issue had already been escalated to the operations team for handling. However, many more days have now passed without any progress or update. At this point, it has been nearly one month since I submitted the entitlement request, yet I still have not received any result, status update, or meaningful feedback. I genuinely do not understand why the tracking and communication process for this entitlement request is so unclear and slow. I would sincerely appreciate it if the relevant team could provide a clear update regarding the current status of my request and the expected next steps. Thank you.

Hello, Between April 20 and April 25 of this year, I submitted a request for the Family Controls Distribution entitlement through the following page: https://developer.apple.com/contact/request/family-controls-distribution After submitting the request, I clearly saw the message: “Thank you for your submission. We’ll review your request and contact you soon with a status update.” However, I have not received any further update or feedback since then. Afterward, I contacted Apple multiple times regarding this issue through Case ID: 102881595688. Unfortunately, the responses I received consistently indicated that the relevant teams were unable to check the status or progress of the entitlement request, and no clear timeline or follow-up commitment was provided. Eventually, I was informed via email that the issue had already been escalated to the operations team for handling. However, many more days have now passed without any progress or update. At this point, it has been nearly one month since I submitted the entitlement request, yet I still have not received any result, status update, or meaningful feedback. I genuinely do not understand why the tracking and communication process for this entitlement request is so unclear and slow. I would sincerely appreciate it if the relevant team could provide a clear update regarding the current status of my request and the expected next steps. Thank you.

Hello, Between April 20 and April 25 of this year, I submitted a request for the Family Controls Distribution entitlement through the following page: https://developer.apple.com/contact/request/family-controls-distribution After submitting the request, I clearly saw the message: “Thank you for your submission. We’ll review your request and contact you soon with a status update.” However, I have not received any further update or feedback since then. Afterward, I contacted Apple multiple times. Unfortunately, the responses I received consistently indicated that the relevant teams were unable to check the status or progress of the entitlement request, and no clear timeline or follow-up commitment was provided. Eventually, I was informed via email that the issue had already been escalated to the operations team for handling. However, many more days have now passed without any progress or update. At this point, it has been nearly one month since I submitted the entitlement request, yet I still have not received any result, status update, or meaningful feedback. I genuinely do not understand why the tracking and communication process for this entitlement request is so unclear and slow. I would sincerely appreciate it if the relevant team could provide a clear update regarding the current status of my request and the expected next steps. Thank you.