Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Created

Urgent Assistance Needed: Enterprise Developer Account Review Stalled for 10 Weeks, Kindly Request Help! (Registration ID: FN5ZS6B562)
I kindly request your assistance! The review process for the developer account I applied for on behalf of my organization has been stalled for a full 10 weeks, with no progress to date! How can I resolve this? My registration ID is FN5ZS6B562. On October 27, 2025, I received an email from the Apple Developer Support team requesting that I submit registration materials via https://developer.apple.com/contact/file-upload/. I completed the submission as required and received a confirmation email from the Apple Developer Relations team on October 30, acknowledging receipt of my documents and stating that they would proceed with the review as soon as possible. However, since then, the status of my organization's developer account has remained "Under Review," with no updates to this day. I have contacted Apple Support multiple times via phone and email but have yet to receive effective feedback or see any progress on the issue. Now, 73 days have passed—that's 10 full workweeks—far exceeding the normal review cycle. I sincerely hope the engineers of the Apple Developer team can see my plea for help and assist me! Thank you all so much in advance!
0
0
39
5h
Apple Developer Program not accepting my cards..
Hi I have been trying to purchase apple developer program since week now...and not working i have tried multiple cards, debit/credit (visa, mastercard) my bank is not blocking my payment either. It keeps saying authorisaion failed on Apple end. I tried use different WiFi still same & different Apple ID it does same thing. Anyone know what going on??
0
0
5
9h
Unable to login to my Apple Developer Account
Hello! I've been trying to login to my account for over a week now. All the time I am getting an error "Too many verification codes have been sent. Enter the last code you received or try again later.". I cannot contact developer support because that also requires login. There is zero help whatsoever. I don't know what to do anymore. Anyone experienced same issue? Last verification code I received was December 30. Since then my account is basically locked.
0
0
27
14h
Developer Account - Pending After Payment
Hello, I’m looking for guidance from an Apple Developer moderator or admin. I enrolled in the Apple Developer Program using my personal Apple ID and completed the enrollment process, including payment of the £79 membership fee (UK). The payment was successful. However, my membership status has remained “Pending” Since 6th Jan when it said it can take up to 48hrs, I’m still unable to access App Store Connect. I’ve already submitted a request through the Developer Program → Enrollment → Account & Membership contact form, but I haven’t yet received a response. Could someone please advise if this has happened to them / how long it can take? Thank you very much for your time and assistance.
1
0
126
1d
StoreKit Subscription not discoverable in App Review (PLEASE HELP!))
I'm in the final phase before app approval and I'm struggling to implement store kit for in app purchases. I'm using base 44 and really need help finishing this set up. I have an iOS app (SwiftUI + WKWebView) with auto-renewable subscriptions using StoreKit and SubscriptionStoreView. The app was rejected under Guideline 3.1 because payments were defaulting to Stripe instead of storekit. What’s already done: Subscriptions created in App Store Connect (monthly + annual) SubscriptionStoreView implemented and visible in app WKWebView bridge triggers native StoreKit paywall Sandbox test account created Stripe fully disabled on iOS What I need: Verify StoreKit implementation is App Review compliant Confirm subscriptions are correctly attached to the app version Ensure paywall is discoverable by App Review Help me pass App Review (reply guidance + final checks) This is a short engagement (1–3 hours). Looking for someone with real StoreKit + App Review experience + Base44 knowledge.
0
0
14
3d
Guideline 3.1.2 - Business - Payments - Subscriptions
Hi, I'm constatly receiving the same answer of Apple Review about my subscriptions. Guideline 3.1.2 - Business - Payments - Subscriptions We noticed that your app did not meet all the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, section 3.8(b) of the Paid Applications agreement. – A functional link to the privacy policy We were unable to find the following required item(s) in your app's metadata: – A functional link to the Terms of Use (EULA) Next Steps To resolve this issue, please add this missing information. If the above information is present, please reply to this message in App Store Connect to provide details on where to locate it. If you are using the standard Apple Terms of Use (EULA), you will need to include a link to the Terms of Use in your App Description. If you are using a custom EULA, add it in App Store Connect. Resources Learn more about offering auto-renewable subscriptions on the App Store. Review the Paid Applications agreement. I provided all the information in the paywall, the privacy policy link in app information, and EULA link in the App Description. Also I contacted apple several times and I didn't receive any answer. This is so disgusting and I should be able to realese the app by next week. If anyone can help me please contact me.
0
0
9
3d
Trouble enrolling and reaching the dev team
I've been trying to enroll as a developer but keep running into an "unknown error". I've even tried having the dev team call me and sending an email through the support portal but keep getting the message that my request cannot be processed. Even calling apple support didn't work as they were unable to connect me with the dev team. Any idea on how to get this sorted? Thank you!!
2
1
65
3d
Individual to Organization convert time
My app was rejected for external testing due to needing to be published by an organization account. I used the option to convert my account with my LLC and entered my duns number and information. When I submitted the change it said it would take 1-2 days. It has been a week and I have not heard anything, or had any response to my support request. I have had my app published to Google play for 2 weeks and my iOS users feel left out. How long am I supposed to wait? Should I just create a new account under my organization? Will this cause an interference having my app on two accounts?
1
0
18
3d
Enrollment on hold - sanctions list false positive - no response after submitting documents
Hi everyone, I'm reaching out because I've been stuck in enrollment limbo for over a week and Apple support hasn't responded. My situation: Applied for Apple Developer Program Received email saying my enrollment is on hold because my name "fully or partially matches" someone on the U.S. consolidated screening list Verified my identity via the upload portal on December 30, 2025 (submitted passport) Sent follow-up email confirming document submission Checked the screening list at legacy.export.gov/csl-search - my name is NOT listed I've received no response, no confirmation of document receipt, and no timeline for resolution. Has anyone else experienced this false positive situation? How long did it take to resolve? Any tips for getting a response from Apple Developer Relations? This is blocking my app development work and I'd appreciate any advice from the community. Thanks!
0
0
35
4d
Apple Developer Program Sales Problem
Hello, I am trying to enroll in the Apple Developer Program, but I am unable to complete the payment and account creation process despite trying multiple times and following all recommended steps. Please note that I am attempting to complete this purchase from Turkey. Below is a detailed list of everything I have tried so far: I tried using different web browsers (Opera, Google Chrome). I tried multiple different debit cards. I also tried using a credit card. I created a brand new Apple ID and attempted enrollment with it. I tried both Gmail-based Apple ID and iCloud-based Apple ID. I attempted to enroll via the Apple Developer app on an iPhone 11. All my card details are correct, and domestic & international transactions are enabled. My address information is correct. I tried both Turkish characters and English characters. I also tried using a VPN, but the issue still persists. Despite all of these attempts, I am still unable to purchase the Apple Developer Program membership. I have contacted support before regarding this issue, but unfortunately I did not receive any helpful resolution. I was informed that in similar cases, the Developer Support team may request identity verification or additional documentation, and that these steps can be handled directly through this support channel if required. I am fully willing to provide any requested documents to complete the enrollment process. I explicitly request that this issue be resolved through written communication only, directly via this support channel. This issue is currently blocking me from continuing my development work and publishing my applications. I kindly request that this case be investigated and that I receive direct assistance to resolve the enrollment and payment problem. Thank you for your support. I look forward to your response.
1
0
146
4d
Trying to enroll, getting an error
My apple account region was set to US. I am not in US and don't have an American phone number. When I first tried to enroll with non-American number and Region set to US, I got an error. I have changed my region after that and when I am trying to change the details, I am landing on "Select your entity type." page and not on the page where I have to input my details. Contacted support and no answer. Can anyone advise what to do?
2
0
83
4d
Problem Apple Developer, Something Went Wrong issue track order number
Hello, I am experiencing an issue with the Apple Developer Program. Yesterday, I enrolled in the Apple Developer Program and entered my Visa card details. However, later that night, I received a notification from my bank that the payment was charged but failed because my balance was insufficient. After that, I added funds to my bank account, withdrew/canceled my previous enrollment, and then enrolled again using the same Visa card. After re-enrolling, I received a notification from my bank and an email confirming that the payment was successful, with the order ID: “We're processing your order – D00****” However, when I try to track the order by clicking the link in the email or checking the order status, it shows the following message: Something went wrong. There was a problem with your request. Please try again. Could you please explain why this issue is happening and help me check the status of my Apple Developer Program enrollment?
0
0
42
5d
Why is my Nonprofit taking months to get approved as an Apple Developer?
I've been waiting over 2 months to get our nonprofit application approved under the Apple Developer program and every time I call the Support team, they have no updates for me and cannot give me any helpful feedback. Is this normal? Is there any reason why it could be taking months to approve? Has anyone been through a similar experience?
0
0
22
5d
Developer Account enrollement charged me twice
Hello developers and the support teeam, I have tried to enroll my apple developer account, but got charged twice. Firstly, I tried it with the developers iOS app and paid the fee with Apple Pay on my phone. I haven't received any approval/activation/confirmation email. After that I saw on my phone this message: enrollment through the Apple Developer app is not available. Then I looked on the website for the enrollement and it said that I should pay again. So I did and now I got charged twice on my card and there is still the same message. Does anyone have the same experience? How do I get a refund? I have already created a ticket, but no answer yet...
1
0
64
6d
Switching personal account to organizational
I submitted a request to change the name on my developer account to my business name on November 29th. I did this because I don't want my personal info to be shown in the EU trader contact info. I submitted all required documents and the duns number on December 4th and the page said I would hear a response in two days. I have put in over three dev support requests and have yet to hear back from Apple in over one month now. The only way I could get a hold of someone was to reply to a very old email thread and they said it's not their department and I'll have to continue to wait. This is absolutely bizarre and unprofessional from Apple. Will I be compensated extra time on my dev subscription for having my account locked for over a month? This has delayed my app development because I am not able to sign any app bundles and I can't even use the sim because my team id must be changed because Google sign in doesn't recognize the team id anymore. This is ridiculous.
0
0
30
6d
Apple Developer Program expired – Renew option missing for over 20 days
Hello, My Apple Developer Program membership is marked as expired, but I am unable to renew it. The Renew option does not appear in the Apple Developer app or on the website. Both Free Apps Agreement and Paid Apps Agreement are expired. I am the Account Holder of the account. I have already submitted multiple support requests through the Apple Developer Support website under “Program Purchase and Renewal”, but I haven’t received any response so far. This issue has been ongoing for more than 20 days and is blocking access to my apps and agreements. Could an Apple Developer team member please look into this or advise how to proceed when the Renew option is missing? Thank you.
1
0
67
6d
Early stages of enrollment
Hello @apple, I am trying to enroll to the developer program as an individual. However I am having issues. I am a Canadian who recently moved to Spain. My appleID region was set to Spain so the system didn’t let me verify my ID with my Canadian drivers license. The support advised me to change the region to Canada, which I did and it seems that my ID was accepted for verification. However now the “enroll now” is greyed out and I didn’t get any update. It says the account cannot enroll. I don’t know why and how to resolve this issue. I haven’t heard anything from support and it has been five days now. Any help would be much appreciated. thank you
0
0
50
6d